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(Date Posted:09/24/2006 9:20 PM)
http://blog.washingtonpost.com/securityfix/2006/05/fcc_looking_at_abuse_of_phone.htmlThis article is a pretty interesting read. I just found it today. I can't infringe on copywrighted info, so I won't post too much of the text... go see it at the link above... but here is some of the text that I found interesting,I question it's truthfulness...FCC Looking at Abuse of Phone Services for the DeafThe Federal Communications Commissionthis week asked for input on ways to curtail the amount of credit card fraud being carried out by criminals abusing Internet-based "telecommunications relay services" designed to help the the deaf and hard-of-hearing make telephone calls.Criminals have beenabusing TRS for years, taking advantage of the fact that by law, the operator who relays messages between the two parties cannot terminate or interfere in any way with the call. Much of this type of fraud is believed to be committed by the same people who send outNigerian "419" e-mail scams: The crooks will place a call to an online merchant using an Internet-based TRS service and order goods or services with a stolen credit card number.While theAmericans with Disabilities Actbars U.S. businesses from refusing to accept purchases over TRS services, a number of companies are so fed up with TRS fraud that they have done just that, according toRonald L. Lanier, director of theVirginia Department for the Deaf and Hard of Hearing.What's more, some TRS providers, including Sioux Falls, S.D.-basedCommunication Services for the Deaf, have recently enacted policies allowing relay personnel to privately alert a merchant while a call is ongoing if they suspect the caller may be trying to commit fraud. CSD, a private nonprofit company, is the largest TRS provider in the nation, serving more than 12 million people each year in its partnership withSprint.CSD spokesman Richard Norris said new procedures the company has put in place have helped virtually eliminate fraudulent calls over its TRS services."If there are certain criteria met in a call that [cause it to be] red-flagged, we will call in a supervisor who verifies the criteria and then interjects and alerts the business on the other end that we suspect this could be a fraudulent call," Norris said. "We want ... the business community to be confident ... that calls we are processing are legitimate calls."**SNIP**CSD opr's- is it true that your disconnect procedures "virtually eliminate" fraudulent calls?
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I may be your operator, but I am NOT your bitch!
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