You might not like FS.... FS might not like you either.... - Relay Operator Resource: Nigerian Scams, Deaf Issues, Etc.

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└─You might not like FS.... FS might not like you either....

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Title: You might not like FS.... FS might not like you either....

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	(Date Posted:01/18/2008 3:39 AM) Let me preface, I am a very friendly, kind person. But friendly, kind people need their time to vent too. If this offends someone I'm sorry, but I've been offended for the last time.... Well I'm pretty new to the whole floor support deal but i gotta bitch (and then go back to my happy place ) I really thought it would be awesome to get onto floor. You get to disconnect fraud, be off the phones, etc. I WAS WRONG! Since I've been on the floor I have been attacked by so many people. I guess it's because we are somewhat of a go between for operators and supervisors, traffic, yadda yadda, but DON'T SHOOT THE MESSENGER! When I am simply the messenger for an operator that needs a Sup I sure as hell don't need the Sup to IGNORE ME, ROLL THEIR EYES AT ME, and many other RUDE things. I had about 3 Sup disconnects needed at once, I asked the Sup politely because I was warned they in particular were usually mean. Well I asked them because it was their floor time, SORRY IT'S YOUR FREAKING JOB! And when I politely asked I felt totally attacked - "Why are you talking to me like that ?! Why are you saying it like that?! I know it's my floor time, you know it's my floor time! Don't talk to me like that!" in front of a lot of people. I was humiliated.... yeah, I know it's your floor time, and now I know for sure you have a BAD ATTITUDE. Last time I worked, I was snapped for a Orig Disconnect. This operator had the balls to look at me and say "you can walk faster than that". After telling them how rude that was they repeat, "well you can walk faster than that I'm sick of these fraud calls, I'm sad I'm not on floor anymore so I cant disconnect them I just want you to hurry and do it." I'M SAD I'M ON FLOOR SO I HAVE TO HEAR YOU SAY THAT CRAP TO ME! 1 clap is fine, sometimes I need a 2nd in case you sat down or I'm busy. 4 claps IS RUDE. Especially when it's accomponied by someone mouthing "Sup! I need a Sup! What are you doing?! I SAID SUP! I take phone calls too, I get prank calls too, I get fraud calls too, I GET FRUSTRATED TOO! All I could yell back was, "I'm on your side here, I got it the first time!" I hate getting attitude with people but sometimes you get pushed there.... We ALL have our problems with our job... DON'T take yours out on me.... DON'T shoot the messenger. First I thought yeah, I need to grow thicker skin. Then I realized, damn I carry this home with me, and honestly its extra stress I don't HAVE to put up with. I don't HAVE to be on floor, and when I go to work on Sunday I'm ASKING TO BE TAKEN OFF OF FLOOR. Our job puts enough stress on us as it is... I dont need people to be rude and take their problems out on me on top of it. So yeah, this was nice to vent, but I certainly wont be on floor anymore. Took me about a month to get where I am now.

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	RE:You might not like FS.... FS might not like you either.... (Date Posted:01/19/2008 4:41 AM) Oh please please vent, thats what this board is here for! See, this is why I don't do floor. I HATE pushy people. I am also (well I consider myself) a very nice person, I try to be as kind as I can to everyone regardless of who they are... but if I get nothing but sour looks and snobs and 'noses-in-the-air' looks.. FUCK YOU, I will do everything in my power to pretend you don't exist, and I hope to God the feeling becomes mutual, because you aren't worth the milisecond of thought to me or a wasted moment of brain activity. I try to be as understanding as possible to all FS, if I need a relief and I see that 15 other people do too... I'll sit back down and wait 5 or so more minutes. (unless it's urgent). If I snap for a sup for a prank disconnect, and xxx is available (or the sup who IS available refuses or is too fucking lazy [IE MOST OF THEM] to do their jobs) I will continue the call. I always say please and thank you to all FS who assist me in whichever I call for help for, questions, scam calls or disconnects.. Why can't other people? Is it really that hard to say "Please" and "Thank you!" ?? What are you, a fucking moron? Don't you notice that FS ARE people too? Put it in this perspective, if someone is an asshole, they are sad.. they are depressed.. lonely.. pathetic.. and too stupid to realize that if you take one moment of your time to be kind that that kindness will eventually come back to you 10 fold. They don't deserve respect, and I refuse to give it to them, and therefore they will continue to live their sad, pathetic, lonely asshole lives. Ah that felt good :)

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	RE:You might not like FS.... FS might not like you either.... (Date Posted:01/23/2008 3:27 AM) I hate when people are fucking rude bitches or get pissed off at me because I ask them to do a relief. If I have to do one YOU have to do one it's your job. deal with it. If you have a plm talk to your sup. And don't snap a bigillion times when I tell u to hd. That scam person is not going to go anywhere because I KNOW that you don't send (roph) until I'm like 2 ft away. I know because I do the same thing.

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	RE:You might not like FS.... FS might not like you either.... (Date Posted:01/23/2008 10:44 AM) There's a good side and a bad side to working on the floor. You get the opportunity to meet and talk with operators that you wouldn't normally get to talk to when you were relaying but you also see the downside and see how demanding and impatient some can be. It's like with any position though, as with relaying to the deaf community, there are some people who are very patient very polite and pleasant and who you enjoy helping and others who are particularly unpleasant. It does require a somewhat thicker skin or an ability to just let the attitudes of others just "roll off".
	Welcome to The Collection of Flashlights!Wolf-eyes ,your eyes break the darkness!

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