RE:How do I become a relay opreator?
(Date Posted:02/21/2008 10:08 PM)
Well, Amy, As a relay operator you can't really "help deaf customers feel more comfortable" with the system. You just do your job. One of the things they teach you as a relay operator is that you merely relay the conversation back and forth. You don't help the deaf or hearing person to understand the phone call or encourage them to have a better experience in any way. You can be polite to each party of the conversation, as opposed to being a jerk, but that's it.
For the person living in Maine who wants to become a relay operator, I used to work for one of the state relay providers. The provider has multiple contracts with multiple states. So, chances are if you want to relay calls for the state of Maine you'd have to go work in a completely different state.
|